Contact
Three kinds of question, and the quickest route for each.
Already using it
Everything about your own account — a sender ID stuck in review, a template an operator rejected, a message that did not arrive — is fastest from inside the app, where we can see the message log and the operator’s own wording.
Deciding whether to buy
Read the pricing and the DLT page first — between them they answer most of what gets asked, including the two things people are usually surprised by: why there is a ₹6,000 line, and why a long message costs more than one.
For volumes past the largest plan, or an annual commitment with terms of its own, write to us and we will quote directly.
A message you received
If a business sent you an SMS through this platform and you want it to stop, the quickest route is to ask them — they own the list. Tell us as well and we will mark the number DND, which stops promotional traffic from every sender here. One-time passwords and order updates will still arrive, because suppressing those would break the thing you asked for.
Your rights and the grievance channel are on the privacy page.
Where to write
hello@cosmoops.com
COSMOOPS OPC PRIVATE LIMITED
Aziz Nagar ,2nd cross ,Reddiyarpalayam